High-performing teams do not “just happen.” Leaders must have an awareness of individual differences, an understanding of group dynamics and a framework for structured, focused and productive meetings.
Objectives
• Develop skills to communicate to people with differing personalities
• Demonstrate the steps for planning and structuring an effective meeting
• Demonstrate skills for defusing inappropriate and obstructive participant behavior
• Learn how to build a team environment based on trust and safety
• Create ground rules for effective functioning
• Develop clear goals and action plans
• Demonstrate the skills for facilitating the content, process and pace of a meeting
• Explore tools for building consensus and making decisions within the team
Course Description
Module 1 incorporates the DiSC® behavioral model as the foundation for communication and influence. Offered on-line or in paper version, this assessment provides a jumping-off point for understanding behavioral differences and how they impact team functioning. Exercises, video, and group activities are designed to help participants develop a solid understanding and application of their new skills by the end of the first morning of training. The end of this first module ends with an overview of ineffective and effective teams, and an understanding of the stages of team development.
Module 2 gives an overview of meeting structure, providing hands-on tools for understanding the meeting process, agendas, team roles, and follow-up activities. Participants develop skills in goal setting, building trust, and setting behavioral ground rules.
During Module 3, participants “go live” with a simulation, designed to help bring out potential strengths and weaknesses of team functioning. Since each module builds on the last, group members will see the importance of each tool in successful meetings. Facilitation skills such as listening, questioning, and managing difficult team members are discussed.
In Module 4, team members learn skills for decision-making, problem solving, and prioritization. Then they complete the training with a final Lab experience designed to apply workshop tools and skills.
Audience
Team leaders
Administrators
Time commitment
Two days, class size limited to groups of 25-30.