Deborah CastilloConsultantDeborah Castillo has been involved in training as well as other human resource functions for the past 15 years, including managing the training function for Hines, a company specializing in international real estate. Ms. Castillo has developed and facilitated workshops on management, leadership, and customer service topics. Her passion is providing leaders and managers with the skills they need to be effective within their roles and with their teams, resulting in greater effectiveness and job satisfaction. She also enjoys helping managers find direction and vision for their departments. She earned a Bachelor of Science in Marketing from Kansas State University and a Master of Arts degree in Higher Education and Student Affairs from Bowling Green State University in Ohio. She is a member of the International Association of Facilitators and is a meeting facilitator for the United Way. She is also an active volunteer for Boys Scouts of America and the Houston Independent School District.